Information is all you need

Customer Care Solutions (CCS) is a company that aims to bring your customers' opinions closer to you. Whatever your business is aimed at, your customers are your driving force. Knowing what your customers think for a particular segment of your business, gives you the ability to change, improve, and plan your development in to the right direction.
We are here to provide that information to you. Our team consists of professionals with many years of experience in their work.

CRM (Customer Relations Management) is a crucial element and a building block for every successful company. It enables your company to do more and learn, from every step that it takes in the process of decision making.
Every interaction that you have with your customers is a valuable piece of data. Our job is to help you use this data properly and giving you guidelines every step of the way, based only on facts. This is a key element of how your business will develop.

Our company uses a range of products and tools and we always try to adapt to your specifics. We use the most sophisticated software on the market - IBM SPSS for processing and analyzing data.
We place a bridge between you and your customers in order to find out what they think about your products or services, whether in a negative or positive context, in order to improve your position on the market.

Telemarketing is a form of direct sales of your products / services to your customers.
The advantage of telemarketing is that it allows you to make sales, and at the same time receive feedback on which categories of customers are your best target, what price is most acceptable to them etc.
It also enables you to find out what are the potential advantages and weaknesses of your product, and many suggestions on how to improve your range of products or services.

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